Privacy Policy

Last updated: 14th December 2025

BathroomConnect.com (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

BathroomConnect.com is a UK-based service that connects homeowners with trusted bathroom installation and renovation specialists.

If you have any questions about this policy or how we handle your data, you can contact us at:
Email: [your email address]
Address: [your business address, if applicable]

2. What Information We Collect

We may collect and process the following information:

Information you provide to us

Name

Email address

Phone number

Postcode or location

Details about your bathroom project (preferences, requirements, budget, timescales)

Information collected automatically

IP address

Browser type and version

Pages visited and time spent on our website

Device and operating system information

This information is collected using cookies and similar technologies.

3. How We Use Your Information

We use your personal data to:

Connect you with suitable bathroom specialists

Share your enquiry details with relevant, trusted third-party installers

Respond to your questions or requests

Improve our website and services

Communicate with you about your enquiry

Comply with legal and regulatory obligations

We will only use your data for the purposes it was collected.

4. Sharing Your Information

We may share your personal data with:

Trusted bathroom installers and service providers to provide quotes and services

IT and website service providers who support our platform

Legal or regulatory authorities if required by law

We do not sell your personal data to third parties.

All partners are required to handle your data securely and in accordance with data protection laws.

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Consent – when you submit your details through our forms

Legitimate interests – to provide and improve our services

Legal obligations – where required by law

You can withdraw your consent at any time.

6. How Long We Keep Your Data

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

8. Cookies

Our website uses cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy (if applicable).

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised.